FAQ
What are the delivery times?
✔️ Delivery times vary depending on your location and the shipping method chosen. Generally, delivery takes 5 to 14 business days. You will receive a tracking number as soon as your order is shipped.
How can I track my order?
✔️ Once your order has been shipped, you will receive an email with a tracking link. You can also track your order directly on our website by entering your order number and email address.
Can I modify or cancel my order after purchase?
✔️ We process orders quickly! If you want to modify or cancel, please contact us within 24h of purchase. After this period, the order will already be in processing and cannot be changed.
What payment methods do you accept?
✔️ We accept payments via credit card (Visa, Mastercard, Amex), PayPal, and installment payments where available. All transactions are 100% secure, protected by SSL encryption.
What is your return and refund policy?
- ✔️ You have 14 days after receiving your order to request a return if the product does not meet your expectations. The item must be new and in its original packaging. Once received, we will process the refund the amount as fast as possible.